Is Social Media Making Prospect Databases Irrelevant for New Business?

How will you obtain and connect with prospects?
by Todd Knutson  |   published on July 01, 2009

A client asked me recently, "How will the rise of social media sites impact how I obtain and use prospect information?"

To me there are two ways you need to consider the issue:

  1. How will

Read on...



The Comments of Others

Nick Cavarra  |  07/01/2009

Hello Todd,
This is a very good post.  It is also good to see The List is looking into what could very well make what you are offering today no longer valid (although I think it will be sometime before that happens). I will certainly be watching to see how The List adapts - as I am a current subscriber and user of your product.

At Fraser Communications we deal with Social Networking every day - and it changes every day. My overall gut feeling on social media is this - different generations use it differently.  Gen Y and Z (and to a degree Gen X) communicate differently with social media. It is a part of who they are. It truly is a network of friends and a way to stay connected to them. Remember Facebook came out of the university environment and MySpace was primarily a way to promote your band and its music. That market segment really has no interest in being interrupted by messaging from “big bad corporate entity” or their parents for that matter.  And the more corporations (and parents of the GEN alphabet) move into the social sphere, the X, Y and Zers will move to a new social site - but it will always be interactive and online - and hopefully away from prying eyes (until we find them).  So that will be the challenge - keeping up with the newest and most used social networks.

I tell you what though, I’m already tired of checking my Facebook, my LinkedIn my YouTube, my work email, my old aol email, my gmail, my blog, the clients’ blogs, etc… Its exhausting.

Todd Knutson  |  07/04/2009

Nick, got a good chuckle out of your last paragraph - as a late-boomer it’s definitely a game of catch-up!

Sheryl Tuttle  |  07/05/2009

As a daily CRM user, I’ll be very curious how CRM systems evolve in light of social media. If Facebook, Twitter, and other social sites can be interactive, it only makes sense that our CRM system would too.

I don’t believe social media sites are a good tool in obtaining prospect lists for the very reasons you mention in your post. However they are a great communications tool.

By the way, Digsby is a great tool for keeping tabs on your various email accounts, IM accounts, and social media sites such as Facebook, Twitter, and LinkedIn. Here’s their website, http://www.digsby.com/

Nick Cavarra  |  07/08/2009

Sheryl,
So I’m loving Digsby so far.  Thanks for the heads up!

Nick Cavarra  |  08/05/2009

Todd,
You’ve got to get this spam off the site!  What a waste.  WordPress has a great plugin for filtering the SPAM.

Enjoyed David Currie’s presentation today.

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square peg web  |  07/16/2010

Facebook came out of the university environment and MySpace was primarily a way to promote your band and its music.
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alex  |  07/18/2010

I don’t think so these social media sites have high traffic from different categories as well. So they are making database with relevant business partners.
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t’s really tempting for an ad agency new business person to look at inexpensive data sources (call them “Jigsaw-like”) and get enticed by their low-price business models.

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square peg web  |  07/23/2010

MySpace was primarily a way to promote your band and its music. That market segment really has no interest in being interrupted by messaging from “big bad corporate entity” or their parents for that matter.  And the more corporations (and parents of the GEN alphabet) move into the social sphere, the X, Y and Zers will move to a new social site - but it will always be interactive and online - and hopefully away from prying eyes (until we find them).  So that will be the challenge - keeping up with the newest and most used social networks. square peg web

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That market segment really has no interest in being interrupted by messaging from “big bad corporate entity” or their parents for that matter.  And the more corporations (and parents of the GEN alphabet) move into the social sphere, the X, Y and Zers will move to a new social site - but it will always be interactive and online - and hopefully away from prying eyes (until we find them).  So that will be the challenge - keeping up with the newest and most used social networks.

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square peg web  |  07/26/2010

Social media sites are self-updated. There is no “cleaning” process to validate information. If someone chooses not to update their profile, or creates a duplicate profile, you have bad information. If someone dies, they’re still alive on the site. Try this with companies you know well (or your own): watch people you know or former employees - what percent regularly update their information? You may be surprised by the results.


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